Last updated: June 4, 2026 — Version 1.0
The Web Cooperative ("we," "us," "our") operates TheWebCooperative.com (the "Site"). This Privacy Policy explains what information we collect, why we collect it, and how we use it.
We keep this policy short and written in plain English. If you have questions, email us at [email protected].
When you use our contact form, we collect:
That's it. We don't ask for sensitive information (social security numbers, credit card details, etc.) through the contact form.
If you become a client, we'll collect additional information needed to provide services (billing details, website access, business information), but that is covered by our separate Master Services Agreement and Data Processing Agreement.
When you visit our website, we may collect:
We do not collect or store:
| Information | Used For |
|---|---|
| Name + email + message | Responding to your inquiry |
| Phone number | Following up if you request a call |
| Analytics data | Improving our website and understanding our audience |
We do not:
If you are in the European Economic Area (EEA), we process your data based on:
| Processing Activity | Legal Basis |
|---|---|
| Contact form submissions | Consent — you explicitly provide information to us |
| Analytics | Legitimate interest — we need to understand how our site is used to improve it |
| Billing and service delivery | Contractual necessity — we need your information to provide services you've requested |
You have the right to withdraw consent at any time by contacting us.
We do not sell your personal information to anyone. We do not share your personal information with third parties for their own marketing purposes.
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous usage data (such as pages visited, time spent on the site, and referring website) through cookies and similar technologies. This information cannot personally identify you. Google's ability to use and share data collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
If you have questions about how we handle your data, please contact us at [email protected].
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years after last contact |
| Client data (billing, contracts) | Duration of engagement + 7 years (tax/legal requirements) |
| Analytics data | 26 months (anonymized) |
When data is no longer needed, it is securely deleted or anonymized.
Depending on your location, you may have the right to:
| Right | What It Means |
|---|---|
| Access | Request a copy of the data we hold about you |
| Rectification | Ask us to correct inaccurate data |
| Erasure | Request deletion of your data (subject to legal obligations) |
| Restriction | Ask us to limit processing of your data |
| Portability | Request your data in a machine-readable format |
| Objection | Object to processing based on legitimate interest |
To exercise any of these rights, email [email protected]. We will respond within 30 days.
California residents: We do not sell your personal information under CCPA. You have the right to request disclosure of data collected and to request deletion.
We take reasonable measures to protect your data:
No transmission over the internet is 100% secure, but we follow industry best practices.
Our website may link to third-party sites (client websites, social media profiles, tools). We are not responsible for the privacy practices of those sites. Check their privacy policies before providing them with your information.
Our services are directed at business owners and professionals. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
If we make material changes to this Privacy Policy, we will update the "Last updated" date at the top and notify clients via email. Non-material changes may be made without notice.
If you have concerns about how we handle your data, please contact us first — we'll do our best to resolve them. You also have the right to file a complaint with your local data protection authority.